Best Western Louisville East Inn & Suites

Naomi did a great job during checking. The bed was very comfortable. We liked that there were two luggage racks. She did provide us with a larger end room with a separate little desk area. The best part of the experience was CARLA in the kitchen. Her biscuits and potatoes were fabulous, she assisted when the pancake maker needed a boost, and heated something in the oven for me. I also saw her assist someone not capable of serving herself.

My husband and I absolutely loved this hotel!! This Best Western was beautiful, very clean, and super friendly check in staff. There was a hot coffee bar, open all the time. It was located in the lobby. The hot breakfast was amazing! It had sausage, omelets, hash browns, biscuits and gravy, pancakes, oatmeal, cereal, toast, bagels, muffins, and fresh fruit. It also had a heated indoor pool! The location was really great. Close to what we like to do when we come to Louisville. The bed was perfect and the pillows were amazing. The a/c kept the room nice and cool. My husband and I are making this our hotel we stay at when we go to Louisville. If you are looking for a nice, clean place with friendly staff I would recommend this hotel!

I can't brag about the hospitality more. Literally, everyone on staff was helpful and polite. Our car died, and a lady in the breakfast room jumped us off. When we were leaving, the front desk lady brought us breakfast for my baby even though it was a little too early for breakfast. When we checked in, the guy behind the desk was cheerful and informative. I just miss having experiences with people like this this. I'm not sure if it was all of Kentucky, but this was the best experience I've probably had with a hotel.

It was so nice and very clean! Our room was very quiet you could not hear anything.

Love my suite for the long stay. The extra area was idea for office work. Very accommodating staff.